Diamond Barber & Salon Shop (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, booking systems, forms, and communications.
We may collect the following types of information:
1. Name
2. Email address
3. Phone number
4. Appointment and service details
5. Communication preferences
Our website and CRM systems may collect:
1. IP address
2. Browser type
3. Device information
4. Pages visited
5. Cookies and tracking data
6. Form submission history
7. Appointment activity
We store:
1. Emails
2. SMS messages
3. Phone call logs
4. Voicemails
5. Automated system messages
6. Estimate approvals
7. Project-related conversations
We use your information to:
1. Schedule and manage appointments
2. Send confirmations, reminders, and updates
3. Communicate about services and support
4. Process payments securely
5. Improve operations and customer experience
6. Send marketing or promotional messages (only with consent)
7. Meet legal and regulatory obligations
By submitting your phone number through our website, booking forms, or other digital platforms, you expressly consent to receive automated text messages and/or calls from Diamond Barber & Salon Shop related to:
Appointment confirmations & reminders
Customer support
Promotions or offers (if opted in)
Consent is not a condition of purchase.
Message frequency may vary.
Message & data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP or contact us directly.
We use secure third-party platforms such as:
1. GoHighLevel (CRM, forms, automation, messaging)
2. Payment processors (Stripe, Square, or similar)
These providers only access information necessary to perform their services and are required to protect your data.
We do not store full payment details.
All transactions are handled through PCI-compliant payment processors.
We do not sell or rent your personal data.
We may share information only with:
Service providers supporting our operations
Legal authorities if required by law
We use secure systems (including SSL encryption, password protection, and cloud-based backups) to safeguard your information.
We retain data for:
1. Legal compliance
2. Warranty purposes
3. Accounting and tax documentation
4. Project history
5. Service quality improvement
You have the right to:
Request access to your data
Request corrections or deletion
Opt out of marketing communications
Requests can be made using the contact details below.
We do not knowingly collect information from children under the age of 13.
We may update this Privacy Policy periodically. Changes will be posted here with an updated effective date.
Diamond Barber & Salon Shop
📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]